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Ordering Info

On-Line Ordering
Making a purchase for fitness equipment online couldn't be easier. Simply browse around our website. Your low no-haggle purchase price is clearly indicated with the product description. When you find fitness equipment you are looking for, just add it to your shopping cart. When you are ready to buy, just checkout. Your shipping and billing information is processed through our secure server and unlike some of our online competitors, when orders are placed online your entire credit card information is never retained on our servers or databases. Online transaction are instantly routed through our credit card processing company's internet gateway to the actual processor. We use First Data as our payment processor. A global leader in credit card processing.

Upon acceptance of your credit card, an order confirmation will be sent to the e-mail address you have specified in your account information. This will outline the fitness exercise equipment purchased!

Delivery Time
We generally ship all of our fitness equipmenr orders out of our warehouses the same day or within 24 hours from when you placed your order.  For custom "Design your Own" orders, please allow additional time for your unit to be assembled.

Delivery
The credit card holder must sign for the fitness equipment when it is delivered. ALL shipments will require the card holder's signature. All items ordered will only be shipped to the cardholders address. If you require fitness or exercise equipment to be shipped to a separate address then you will need to call your credit card company and have them add the shipping address to your credit card account.

Order Cancellations
(Non PayPal) - Any cancellation made after a product ships is subject to up to 20% cancellation & restocking fee plus shipping and customer will be responsible for shipping charges for all cancellations.

All fitness equipment orders are processed the same day and most of our fitness equipment products ship out right away. Orders received on weekends and holidays will be processed the next business day.  As soon as an online order is placed, our system sends a shipping request to the warehouse.

How to cancel a PayPal Order
Any cancellation made after a product ships is subject to up to a 20% cancellation & restocking fee plus shipping and customer will be responsible for shipping charges for all cancellations. Most orders ship the same day or within 24 hours. As soon as an online order is placed and your credit card is charged, our system sends a shipping request (PO) to the warehouse. Because of our fast turn around time it may be difficult to cancel an order in some cases.

 

If you made a payment using PayPal you will to charged a cancellation fee. PayPal works different then traditional credit card based payment systems. Unlike credit cards, when you send money using PayPal we receive it instantly. PayPal gets a small fee for the transaction "a percentage of the total amount of the sale". Because of the additional fees associated with this payment method, canceled PayPal payments with be charged based on our costs involved when we received your payment.

Refused Shipments
Should Fitiness Equipment be shipped and delivery is refused, then this fitness equipment will be returned to the warehouse. The customer will be charged a restocking fee of up to 20% plus shipping charges.

Any cancellation made after a product ships, or refusal of a product, is subject to a 20% cancellation & restocking fee plus shipping and customer will be responsible for shipping charges for all returns.

 

A restocking fee of up to 20% will be charged on returns and merchandise will only be accepted in its original boxes and packing materials. -up is not included. If you require lift gate please call for pricing or view available options on the items product page. ter products original purchase date. Equipment returns will only be accepted in their original boxes and packing materials.

No returns are allowed after 21 days after products are received.If you have any questions regarding products, prices or ordering information, please use our contact form to send us your questions. You will normally receive a reply from one of our customer service representative within 24hrs.

For more sales policy or delivery information please visit our frequently asked questions section.